TrustedSite Help Center

Account & Billing

McAfee Consumer Security

Cancel McAfee antivirus products

Log in to McAfee account

Get a refund for McAfee antivirus products

Users & Company Information

Access disabled account

Change email address

Add additional users

User permissions

Update business information

I have a balance on my account. How do I make a payment?

Why does my credit card statement show a charge by PathDefender?

Email Notifications

Change email preferences or unsubscribe

Subscriptions & Transactions

View subscription details

Adjust subscriptions

Cancel a subscription

Billing & Payment Methods

Available payment methods

Add or update credit card information

Pay with PayPal

View invoices and transactions

Download invoices and receipts

Request a refund

Request W-9 (US tax identification number and certificate)

Account & Privacy FAQs

How to Exercise GDPR Rights

Why should I upload a company logo?

How can I change the language on my account?

I don’t have a company or website. How can I sign up for TrustedSite?

Do I have to install any software on my computer?

Managing Your TrustedSite Subscription

How do I add a new website?

Can I transfer my trustmark subscription?

How do I remove a website that is currently linked to a TrustedSite trustmark?

How do I change the domain of a website that is displaying the TrustedSite trustmark?

I removed the TrustedSite trustmarks from my website. Does this automatically cancel my subscription?

Do I need a separate TrustedSite subscription for a subdomain?