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General Questions
Nick Hemenway avatar
Written by Nick Hemenway
Updated over a week ago

How do I log out of my account?

To log out of your account, click your avatar in the top right hand corner of the page, then click the log out icon directly beneath it. You can also log out by visiting: https://www.trustedsite.com/logout.

How do I add the main code to my site?

The best way to add the main code to your website varies based on the website platform you are using. If you're using Shopify, Wordpress, or any other supported platform we recommend using the app or plugin. If you are using GoDaddy Website builder, you can find specific instructions for adding the main code here.

If you're not using of our supported platforms, you find the instructions for installing the main code here.

How do I add the trustmark to my site?

The first step to adding TrustedSite trustmarks to your site is installing the main code. The best way to add the main code to your website varies based on the website platform you are using. If you're using Shopify, Wordpress, or any other supported platform we recommend using the app or plugin. If you are using GoDaddy Website builder, you can find specific instructions for adding the main code here.

If you're not using of our supported platforms, you find the instructions for installing the main code here.

If you have already installed the main code, the floating trustmark should display automatically. You can find the instructions to display additional engagement trustmarks on your site here.

Is there an HTML-only version of the trustmark I can use?

Only enterprise plans include HTML-only trustmarks. Contact us to learn more.

How can I contact TrustedSite?

The best way to get in touch is visit our Contact Us page.

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