Once you’ve implemented the conversion tracking code and selected an opt-in method, your customers can easily enroll in their complimentary protection when they make a purchase on your site.
How customers receive their coverage depends upon the opt-in method you select.
If you use the slide-up or modal opt-in method:
1. After completing a purchase, the customer will see either the modal or slide up opt-in box on the order confirmation page.
You can see the difference between the slide up and modal opt-in methods in the following video.
2. If a customer opts-in, they will receive an email with details of their coverage along with a link to file a claim.
If you use the automatic opt-in method:
1. After completing a purchase, the customer will receive an email that asks them to activate their coverage.
2. If the customer clicks the email and opts-in, they will receive another email with the details of their coverage along with a link to file a claim.
Note: Shopper Identity Protection is currently only available to customers in the United States and Canada, excluding MN, TX & NY residents.