Please contact the site’s customer support team directly if you need assistance with any of the following:

  • Missing order confirmation

  • Missing order

  • Tracking a shipment

  • Duplicate or wrongful charges

  • Refunds

  • Returns

You can find TrustedSite verified contact information for the business by clicking a TrustedSite trustmark on their site and viewing the “Verified Business” section of the modal.

Unfortunately, TrustedSite cannot provide assistance with any of the above items, as we do not have access to specific order details from certified sites.

If you believe a TrustedSite certified site is conducting fraudulent business practices, you can report it to us here.

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