Once you’ve implemented and enabled the service, the Shopper Identity Protection service runs automatically and requires minimal maintenance. The service is simple and straightforward for your customers as well.
- After completing a purchase, a customer will see an opt-in box to sign up for the Identity Protections service.
- If a customer opts in, they will receive an email confirming their coverage. During the 90-day coverage period, they will receive reminders about the coverage's expiration date.
Your customers may, at any point, unsubscribe from receiving these emails.
Please note that currently the emails are sent out only to customers in the United States. We plan to expand to international markets soon.