The following information is for customers who are using our legacy PCI portal that is powered by Qualys. If you're unsure about which service you're using, please click here.
As our PCI scanning service is powered by Qualys, you may need to contact them directly for some issues.
Contact the TrustedSite support team for the following issues:
- Account provisioning/management
- Adding IPs
- Customer support related questions
- Questions about vulnerability scanning or the McAfee SECURE trustmark
Click here to contact our support team.
Contact the Qualys support team directly for the following issues:
- False-positive management
- PCI Security Standards