Getting Started with Reviews (Platform)
If you're on any of the following platforms:
Easily add the app and get setup here.
Getting Started with Reviews (No Platform)
If your site's not on any of the following platforms, here's how to get setup:
Once you've created an account and added the main code to every page of your site, go to the setup wizard found in the left hand navigation menu from your site's dashboard.
Collect Reviews Automatically
The easiest way to collect reviews of your site is the automatic review request email sent on your behalf every time a visitor makes a purchase from your site.
To set up automatic review requests add the conversion code found in the setup wizard. Look here for developer instructions.
Once you have the code installed, set the number of days after a purchase you'd like the email to send. It's best to give the customer plenty of time to receive their purchase or use the service, before they receive the review request.
Update your site listing
You site listing is the page linked to all your widgets where visitors can see in detail your reviews and more information about your company.
Access your site listing from the left hand navigation menu in your dashboard. Fill in your company's name, description, contact information, and social media accounts to make this information easy for your visitors to access. You can also upload your logo, which will display in the review request email sent to your customers.
Send manual review requests
You can request reviews from previous customers right away, while the automatic review request email works its magic. Simply select Invitations from the left hand navigation menu in your dashboard. Paste the email addresses of previous customers who've opted into receiving emails from you within the past year and send! Each customer will receive a review request email asking them to kindly leave your site a review.
Configure the reviews button
The main code lets you display two widgets for free, the reviews button and the share buttons. The reviews button gives you visitors a way to write and review reviews of your site directly on your webpages. It displays as a tab on the left side of your site pages by default, but you can configure it to display on the right side or the bottom of your pages.
To change the position of the review button, simply navigate to the widget section from the left hand navigation menu. Click the gear next to the "Button" slider. You'll be taken to the review button settings, where you can change the position, color, location and text on the review button.
Display the share buttons
The social share buttons let you visitors share your web pages on social media, getting your site exposure to their social network.
To display the share buttons, click the toggle on the upper right hand corner of the share button card in the widgets section of your account.
To configure which social media options display, the share buttons' position, and more, click the small grey gear in the upper right hand section of the card.
For more information
If your site sells multiple products or services, take a look at the product reviews features we offer.
Once you have 6-10 reviews collected, consider more options to display your reviews in beautiful format on your site with the Business plan.