With TrustedSite you can automatically send out post-purchase emails to your customers which makes getting valuable reviews from your customers a simple and automated process. To enable this feature, please follow the steps below.
- Log in to your account at trustedsite.com. If you have multiple sites, select the one you'd like to manage.
- Select Setup Wizard in the left navigation bar.
- Scroll down to the Confirmation Page Code section.
- Select the desired delay between a purchase and the review email and hit save. You want to give people enough time to receive and use the product while not waiting so long that they'll have forgotten many pertinent details of their experience. You can also offer a reward amount to incentivize people to leave a review. Learn more about review rewards here.
- You will need to add the code in the gray box to your website's confirmation page. This code needs to be customized to work properly. Click here for more information.
- Your customers will now automatically receive an email after making a purchase. You can see a sample of the email here.